Cookie Policy
Last Updated: March 2026
This policy explains how The Contractors Group Ltd uses cookies on www.thecontractorsgroup.co.uk. By using our site, you agree to the use of essential cookies. For optional cookies (Marketing, Analytics), we ask for your explicit consent via our cookie banner.
1. What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work (or work more efficiently), provide secure user logins, and report on analytical information.
First-party cookies: Cookies set by us (The Contractors Group Ltd).
Third-party cookies: Cookies set by parties other than us (such as our CRM provider Odoo, our finance partners, or social media platforms).
2. How We Use Cookies
We use cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users, analyse site traffic, and support our marketing efforts.
We categorize the cookies we use as follows:
Strictly Necessary Cookies: These are essential for you to browse our website and use its core features. Because our backend runs on Odoo, these cookies manage your session, keep your data secure when requesting a remote quote, and allow pages to load properly. You cannot opt out of these cookies.
Analytical/Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you experience any errors. We use this data to improve how our website works.
Functional Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region).
Targeting/Advertising Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. Because we actively use social media (featuring video testimonials and installation pictures), we use tracking pixels (e.g., Meta/Facebook, TikTok) to measure the effectiveness of our marketing and show you relevant adverts on other platforms.
3. Third-Party Cookies on Our Site
Because of the services we offer, you may encounter third-party cookies while browsing our site. These include:
Odoo: Our customer management system sets cookies to ensure seamless integration between our website contact forms, quoting tools, and our internal database.
Finance Partners: If you interact with any widgets, calculators, or links related to our finance offerings, they may set cookies to track your referral and application status securely.
Video & Social Media: We embed video testimonials and host content from platforms like YouTube, Facebook, and Instagram. These platforms may set their own cookies to track video views and user behaviour.
4. How to Manage Your Cookies
You have the right to decide whether to accept or reject cookies.
Cookie Consent Banner: When you first visit our website, you will be presented with a cookie consent banner. You can use this banner to accept all cookies, reject all non-essential cookies, or customize your preferences.
Browser Settings: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. The means by which you can refuse cookies through your web browser controls vary from browser to browser; please visit your browser's help menu for more information.
5. Updates to This Policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies and related technologies.
6. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at:
The Contractors Group Ltd
Address: 128 City Road, London, EC1V 2NX
Company Registration Number: 16289169
Telephone: 0114 470 0114
Email: info@thecontractorsgroup.co.uk
For more information on how we handle your personal data, please review our Privacy Policy - https://www.thecontractorsgroup.co.uk/privacy.